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Home / Work / Almaruf Maid
Case / Web · CRM · Malaysia

Almaruf Maid

A licensed KL maid agency with a decade of earned trust — given a four-language, WhatsApp-first website and the custom CRM that runs operations behind it.

almaruf-maid.vercel.app
MALAYSIA–INDONESIA MAID AGENCY
The Most Trusted
Maid Agency in Malaysia
Caring, reliable helpers — carefully selected, fully documented, and trained to serve your family with respect and integrity.
Get Free ConsultationExplore Services
✓ 6-Month Replacement Guarantee✓ Licensed by JTKSM, JIM & KBRI✓ Guided by Islamic Values
Why families trust Almaruf
A licensed Kuala Lumpur agency — run on care, compliance and clear answers.
3,000+ families served10+ years of experience100% documented & compliantEN · BM · ID · AR
Almaruf Cleaning

Professional & Shariah-conscious cleaning — including Sertu & Samak Islamic purification.

Deep CleaningMove-In / Move-OutPost-RenovationSertu & Samak
MALAYSIA–INDONESIA MAID AGENCY
The Most Trusted
Maid Agency in Malaysia
Caring, reliable helpers — carefully selected, fully documented, and trained to serve your family with respect and integrity.
Get Free ConsultationExplore Services
✓ 6-Month Replacement Guarantee✓ Licensed by JTKSM, JIM & KBRI✓ Guided by Islamic Values
Why families trust Almaruf
A licensed Kuala Lumpur agency — run on care, compliance and clear answers.
3,000+ families served10+ years of experience100% documented & compliantEN · BM · ID · AR
Almaruf Cleaning

Professional & Shariah-conscious cleaning — including Sertu & Samak Islamic purification.

Deep CleaningMove-In / Move-OutPost-RenovationSertu & Samak
A scroll through the rebuild, staged for go-live · see it live →
The brand

Trust, made visible.

Almaruf places carefully vetted, fully documented helpers with Malaysian families — more than 3,000 of them across ten years, licensed by JTKSM, JIM and KBRI and led by director Puan Zunainah Mohammed. Trust decides everything in this industry, and the old website projected none of it.

Almaruf Maid Agency — Kuala Lumpur
Almaruf Cleaning — the Shariah-conscious cleaning sub-brand
The build

One agency,
four languages, two brands.

The rebuild is seven fast, mobile-first pages in English, Bahasa Melayu, Bahasa Indonesia and Arabic with full RTL — 232 keys per language. Every call-to-action opens a pre-filled WhatsApp chat, because that is where these decisions actually happen. Alongside it, Almaruf Cleaning ships as a second service line in its own green identity.

What we built

Site · languages · software

Website rebuild

Seven clean, fast pages from home to contact — mobile-first.

4 languages, full RTL

EN, BM, ID and AR at 232 keys each, with proper right-to-left Arabic.

WhatsApp-first conversion

Every CTA opens a pre-filled chat — no dead contact forms anywhere.

Almaruf Cleaning sub-brand

Six cleaning services in a green identity of its own, incl. Sertu & Samak purification.

Custom CRM

Helper registry, placement pipeline, renewals and a jobs board — one system.

Trust architecture

Licences, guarantees, testimonies and the director’s story — structured to answer doubt.

The operations engine

Custom CRM, built for this business

The business itself runs on documents and deadlines — passports, permits, FOMEMA checks, embassy contracts. We built the CRM that off-the-shelf tools never offered: every helper, placement and renewal tracked, with alerts firing sixty days before anything expires.

  • Module 1Maids & Helpers registry — passports, permits & FOMEMA expiries
  • Module 2Placements kanban — seven stages, enquiry to handover
  • Module 3Renewals & permits — automatic 60-day due alerts
  • Module 4Cleaning jobs board — the second business line, same system
Almaruf services — recruitment, renewals and the calling-visa process
By the numbers
7
Pages, mobile-first
4
Languages, incl. Arabic RTL
232
Translation keys × 4 languages
7
Stages in the placements pipeline
3,000+
Families served
10+
Years of experience

Site & system

Two halves of one build
What the site does
  • Four languages with full Arabic RTL
  • Every enquiry routed to WhatsApp, pre-filled
  • Testimonies & FAQ built as trust pages
  • Cleaning brand with Islamic purification services
  • Fast, static and mobile-first
What the CRM tracks
  • Helper registry with document expiries
  • Seven-stage placements pipeline
  • 60-day renewal & permit alerts
  • Cleaning jobs & scheduling
  • Invoicing & finance, in one place
Three thousand families in ten years — and now a home in all four of their languages.
Almaruf Maid Agency — Kuala Lumpur
See the rebuilt site →Book a call
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Phone+60 11 3326 2709
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