Last updated: 24 August 2026 · This policy is issued in English with a Bahasa Malaysia notice below, in line with the Personal Data Protection Act 2010 (PDPA).
1 · Who we are
Aeroventures ("we", "us"), Kuala Lumpur / Petaling Jaya, Malaysia, is the data user responsible for personal data processed through this website. Contact: the contact form.
2 · What we collect, and why
Enquiries & bookings. When you book a call or send a brief, we receive what you type: name, email, phone (optional), company, and your project details. We use it solely to respond, scope, and deliver what you asked for.
Newsletter. Your email address, if you subscribe — used only to send our insights, with one-click unsubscribe in every issue.
Analytics. 在您同意后，我们使用 Google Analytics 4 了解本网站的使用情况——访问的页面、大致地区、设备类型。它仅在您接受 Cookie 横幅后运行；若您拒绝，则不会设置任何分析 Cookie。IP 地址会被截断，数据绝不用于广告，也绝不出售。
Technical logs. Our hosting provider records standard server logs (IP address, browser, timestamp) for security and operation of the service.
We do not collect sensitive personal data, we do not profile you, and we never sell or rent personal data.
3 · Legal basis & consent
We process personal data with your consent (forms you choose to submit, analytics you accept) and where necessary for the performance of a contract or steps you request before one, in line with the PDPA's General Principle. You may withdraw consent at any time by contacting us — this does not affect processing already carried out lawfully.
4 · Who we share data with
Only service providers who help us operate — hosting (Vercel), email delivery and newsletter (our email provider) and form delivery — each processing data on our instructions under their own safeguards. We disclose data beyond this only where the law requires it. We never sell personal data.
5 · International transfers
Some providers store data on servers outside Malaysia (including the EU and the US). Where personal data is transferred outside Malaysia, we take reasonable steps to ensure it is protected to a standard comparable to the PDPA, and for visitors from the EEA we rely on our providers' GDPR safeguards, including standard contractual clauses.
6 · Retention
咨询数据将在处理您的事项及合法业务记录所需的期限内保留，随后删除。订阅通讯数据保留至您取消订阅为止。我们不会将个人数据保存超过收集目的所需的时间。
7 · Security
Data is transmitted encrypted (HTTPS) and access is limited to those who need it. No internet transmission is 100% secure, but we take practical steps — reputable providers, minimal collection, restricted access — to protect what you entrust to us.
8 · Your rights
Under the PDPA you may request access to your personal data, request correction, and withdraw consent to processing. Visitors from the EEA additionally have GDPR rights to erasure, restriction, portability, and objection, and may lodge a complaint with their supervisory authority. To exercise any right, email the contact form — we respond promptly and without charge for reasonable requests.
9 · Cookies
默认情况下，我们只保存网站所需：您的语言偏好、一个会话标记和您的 Cookie 选择，均保存在您的浏览器本地。若您接受横幅，Google Analytics 还会设置其统计 Cookie。无广告 Cookie，无跨站跟踪。
10 · Children
This website is a business service and is not directed at children. We do not knowingly collect personal data from minors.
11 · Changes
We will post updates here with a new date. Material changes will be flagged clearly on this page.
Notis Privasi (Bahasa Malaysia)
Selaras dengan Akta Perlindungan Data Peribadi 2010, Aeroventures memproses data peribadi anda (nama, e-mel, telefon, butiran projek) yang anda berikan melalui borang di laman web ini, semata-mata untuk membalas pertanyaan anda, menyediakan perkhidmatan yang diminta, dan — jika anda melanggan — menghantar surat berita kami. Data anda tidak akan dijual. Data mungkin diproses oleh pembekal perkhidmatan kami (pengehosan, e-mel, analitik) termasuk di luar Malaysia dengan perlindungan yang sewajarnya. Anda berhak mengakses dan membetulkan data peribadi anda serta menarik balik persetujuan pada bila-bila masa dengan menghubungi the contact form.